How do I start with a mental health support worker?

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• We will receive your enquiry via email, phone or online. You may like to ask one of your team (Support Coordinator, Psychosocial Recovery Coach, Local Area Coordinator) to complete a referral form and send it to us.
   

• We will call you to introduce ourselves and make a time to meet with you and your team.
   

• We hope to receive a copy of your NDIS plan and review it so we have an awareness of your goals. 
   

• We will have an initial meeting (we call this a "meet and greet") with you to discuss your lifestyle and how we can support you and explain our services. 
   

• We will source a suitable mental health support worker for you based on the information you provide us at our initial meeting.
   

• You will meet your mental health support worker on your first shift.
   

• We will ask you to provide us with your feedback of the connection felt with the mental health support worker.